About Us

History & Overview

Bysiau Cwm Taf Valley Coaches Ltd was founded in 1990 by Clive & Heather Edwards with the help of the Princes Youth Trust and a loan from a family member. This was used to purchase the companies first coach and we were able to obtain the companies’ first school contract. We started the company in a terrace house; there was no room to park a coach so a small piece of Whitland car park was rented from the council to be able to park coaches for the time being. In 1994, we moved the company to its current site, situated in a picture-postcard location, right on the border between Carmarthenshire and Pembrokeshire – just outside the town of Whitland in West Wales.

Shortly after moving in 1994 the fleet had grown to three vehicles, we decided the garage was too small for coaches, so it was demolished and a two-bay workshop was built in its place. The new garage was ideal for us as we had just employed a new full time fitter. The yard was also extended to accommodate the 53, 45 and a 21 seater in our fleet.

1997 saw the purchase of our first new coach, newer vehicles were continued to be purchased to update the fleet on a regular basis. In 1999 a small tour program was started – and this was the beginning of Taf Valley Holidays.

In 2015, the workshop was extended by the addition of a third bay with a 15-metre pit. A rolling road has been installed in one of the existing bays, which is designed to accurately test the vehicles brakes during every inspection. These inspections are carried out by our team of trained mechanics, scheduled and conducted on a four weekly basis for coaches and a three weekly basis for services buses (due to the intensity of service routes and daily mileage). Today, the three bay workshops are solely used to service our extensive range of coaches and buses using the latest technology and equipment.

2020 was a milestone for Bysiau Cwm Taf Valley Coaches Ltd, as we have been operating for 30 years. We broadened our horizons and opened a new depot in Pembroke Dock. This depot enables customers’ to book and pay for private hire, day tours and holidays. There is also the facility for customers to park their cars safely whilst going on our Taf Valley trips.

As a leading coach hire provider for West Wales, we are constantly striving to bring our customers the very best products and services the industry has to offer. For this reason all of our coaches & buses are cleaned and prepared to the highest standard. The vehicles are washed every day, and a large cleaning bay is provided to carry this out. We utilise an eco-friendly water recycling system as much as possible, which makes use of rain water harvested from the workshop roof.

From its small beginnings, our family business has grown from one single Duple Dominant 51 seater, to its now 40 strong fleet of vehicles. We now employ over 45 members of staff ranging from garage fitters, drivers and office staff. We have 24 school/college contracts, and run 6 service routes (which require 8 buses), throughout Carmarthenshire and Pembrokeshire. The private hire work has increased enormously and the holiday program is ever growing, and we now provide around 50 holidays per year. Coming up to date, we think we are where we want to be in size of business – big enough to cope and small enough to care.

All of our vehicles are driven by qualified, uniformed drivers. We ensure that all of our drivers have annual CPC training and hold the now mandatory CPC qualification. The CPC qualification is nationally recognised, and we make sure that our drivers cover both First Aid and The Educational Safeguard of Children. The Driver's CPC (Certificate of Professional Competence) is a government implemented qualification, in addition to their vocational driving licence. It is designed to continue a PCV License holder’s professional development which carries on throughout a professional bus, coach or lorry driver's career.

The aims of Driver CPC:

  • Improve the knowledge and skills of lorry, bus and coach drivers before they start driving professionally
  • Develop their knowledge and skills throughout their working life
  • Improve road safety through better qualified drivers

Such areas as, contributing to health and safety in your work environment, helping passengers with special needs and providing professional customer care, are all included.

We specialise in group travel, from school/college day trips, social groups and extended private tours. We are able to cater for any requirement you may have so please call our experienced staff for your free private hire quotation. We will be more than happy to discuss your requirements and answer any questions you may have. Bysiau Cwm Taf Valley Coacheswill make your planned excursion extra special.

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